Customer service

Our e-commerce partner is MyCommerce, a subsidiary of DigitalRiver. All transactions are conducted through their secure ordering and download facility. Please note that your credit card receipt will show “MyCommerce” as the vendor, not William Horton Consulting.

For problems placing your order

If you have difficulties placing your order, please view MyCommerce’s Support page. Until your credit card has been authorized and the order notification sent to us, we do not have any information about your transaction.

For problems after purchasing your product

You can reach us about problems by e-mail at We will respond within 24 hours. Please reference your MyCommerce order number in the subject of your message.

E-learning design specialists